RETURNS & RESIZES

If you are not satisfied with your purchase at www.marguisjewels.com, you have 30  days, from the delivery date of order, to change or return them.

The pieces must be returned in perfect and original condition. Any returns showing signs of wear or those that have been engraved, altered, resized, or damaged in any way will not be accepted for return.

To make any change or return, you must send an email to info@marguisjewels.com, indicating your order number. Any change or return will be examined by our team of experts, before acceptance.

Returns are free.

The changes will have additional cost for the buyer, corresponding to the cost of collecting the changed item and shipping the new product.

SHIPMENTS

Shipping will be free.

The approximate delivery time is 7 days in mainland Spain and the Balearic Island. 

If exist any delay in the delivery, we will contact you to provided information about the estimated shipping date.

Once your order is ready, we will send you a confirmation email with the tracking number to follow the shipment.

WARRANTY

All products have a 1-year warranty. 

The warranty only covers those cases in which there is manufacturing defect. 

All damages caused by misuse of the jewels are excluded from the warranty.

To use your warranty, write us an email to info@marguisjewels.com.

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